If it’s in their policy, you can take it or leave it. And all they’re really trying to do is set up questions that only you are likely to know the answer to if you forget your password. Use fake info, like “mother’s maiden name?”, put in your Cat’s name. Just remember if you forget your password that the answer to that question is your Cat’s name. They have no interest in verifying that your mother’s maiden name is “Fluffy”..

No-one.

An Internet provider – like a credit card company – is a private company. If you do not like their privacy policy, or the way they operate their security checks, don’t do business with them.

Richard